BA Cultural Concierge is an innovative travel company specializing in customized itineraries and meaningful cultural experiences throughout Argentina and Colombia. We are local experts with an unshakable love for travel. BA Cultural Concierge was created in 2007 by Madi Lang who had a unique vision for a new way to approach tourism. She believed the future of travel remained in engaging and unique cultural experiences.
We are 100% dedicated to the happiness of each client and create personal relationships during the planning process so that once you arrive, you’re ahead of the game with a local, trusted friend awaiting you. Hugs upon arrival are not rare!
Meet our amazing team and see how we work our magic.
Madi Lang, Founder & Creative Director
Madi Lang, the creator of BA Cultural Concierge, basically lives for planning creative, fun, and unique vacations. She feels absolute happiness when travelers are able to get to the soul of a new destination, witness its unique delights, and have their own life changing ah-ha! moments.
It was love at first sight in 2007 when Madi first met Argentina. The French architecture, Italian gestures, Latino warmth and cultural curiosities captured her heart and led her on a South American journey. It was then that she relocated from her hometown of Bethesda, Maryland to beautiful Buenos Aires. A total history buff, she has a passion for all things local culture. She shares that every day with travelers who are seeking a meaningful experience. The first thing Madi wants to know when she’s planning your trip? “What’s your ideal outcome?”
Juan Palacios, Your Right-Hand Man
Three years after BA Cultural Concierge begins Madi met Juan, and the rest is history. Juan was born in Patagonia and has adventure in his blood. He traveled the world before moving back to Argentina to get a Masters in Anthropology at the University of Buenos Aires. Juan is a master tour guide with excellent English a wealth of knowledge about Argentina’s history, social issues, immigration, art, and politics. He’s Madi’s right hand man, and yours too! Kids love Juan and your mom will want to take him home in her purse.
Néstor Mentasti, Cultural Guru & Walking Encyclopedia
It’s impossible not to feel at ease with Néstor, who brings calm and zen to our team. He grew up in the suburbs of Buenos Aires, but escaped to the big city any chance he could get to watch his favorite bands and check out the underground scene. No one knows BA culture like our Nesty! Now, an expert on all things music and history, he loves sharing his passion for Argentina with people from all around the world. He is bilingual, the definition of easy-going, a total sweetheart, and our clients refer to him as the walking Buenos Aires encyclopedia.
Local Network of Experts
We are your experts. And when we’re not the experts in a specific topic, we are the experts in finding the experts! The motto that literally anything is possible, is made possible by our connections to professionals who are also highly connected. We have created a community of locals who love to share their passions, talents, expertise and contacts. We excel in making sure your experiences involve locals who are excited and capable of welcoming you into their world.
Our Team in Colombia
Our on the ground teams in Colombia each have their own Madi, Juan, Néstor and our signature far-reaching network of local geniuses. The leading concierges in Cartagena, Bogotá, Medellín and the Coffee Region share our passion and critical eye for excellent service, deep connections, problem solving and our anything is possible attitude. These are women who are leading the wave of innovative tourism in Colombia and together, we make an all-star team. Their “Juans” and “Néstors” have hosted famous foodie Anthony Bourdain, designed & implemented public trails in Parque Arví and know just how to bring you into their worlds.
How We Work
Call or fill out our contact form and tell us all about you and your trip ideas.
We’ll chat about your different options, suggest amazing activities, and then design a first draft of your customized trip.
Together we revise and refine the proposal until you say, “it’s perfecto!”
We wrap up all the details and help you prepare for your adventure.
Arrival! We welcome you and start your trip with our signature orientation, so that you are confident you’ll have the best vacation possible, with on the ground support for you 24/7.