A cultural concierge is the new way to travel! Imagine going on a vacation and only doing the things that you’re sure to love. You’ll maximize your time and money, while having a trustworthy team to call for emergencies, errands and the most challenging questions. Our team of on-the-ground experts holds the key to getting the most out of your vacation. We are your local contacts who speak your language, with 24/7 dedication to make sure your trip is amazing.
The Big Ideas
For those who have no idea where to begin, we will help you take the first step by identifying your most desired outcomes. Here you will be introduced to all of your many options. Together we’ll narrow down the plan based on what is most important to you . Next, we will show you how to convert your perfect vacation from a concept into reality.
Customized Itinerary Design
This is what we’re famous for! We build your dream trip based on your passions, personal needs, travel goals and our travel expertise. Our planning process is fun and collaborative as we offer personalized suggestions so you can make educated decisions for your trip. Then, we take care of arranging your accommodations (apartment scouting!), tours, transfers, authentic sports, tango and foodie experiences and all of the little details that provide for a seamless and inspiring vacation. We’re available to you 24/7 to provide peace of mind and problem-solve any hiccups along the way!
Groups & Business Solutions
Latin America is a land of opportunities, but when certain obstacles arise, we help you hop right over them. Meet the in-the-know local contacts, understand the cultural norms, and make sure every moment is a valuable step in the right direction for your goals.
We mean, really special! Whether you’d like to get married on a glacier, renew your vows in a historic site, celebrate a big anniversary with all your amigos, or are coming to visit long lost family members and need help connecting, we’re at your service.
The Important Details
Original Tours & Experiences
Authenticity reigns supreme at BA Cultural Concierge. Our guides are handpicked professionals who are flexible, creative, mindful, and endlessly passionate. Never a rote experience, we personalize your activities so you’ll love every moment and truly connect with the local culture.
BA Cultural Concierge has a fantastic team of drivers with roomy, air-conditioned cars who will get you where you need to be, safely and comfortably. Flight running late? Missed ferry? Tight connection? We are so happy to be there for you in these situations and have lots of experience in coming to the rescue!
Traveling to new places and discovering cultures is exciting, but can be intimidating. We provide you with safety tips in advance to make sure you feel comfortable from the moment of your arrival. We have a personal, long-term relationships with everyone we work with including drivers, guides and other experts, so we know you’re always in good hands.
Eat and drink with the locals at both gourmet restaurants and hidden holes-in-the-wall. Meet the chefs, explore the local palate, and avoid touristy spots that may have passed their prime. Vegetarian or gluten free? We’ve got a master list of speciality options just for you.
There’s nothing like going home to a super comfortable space after a day spent out and about. We know these neighborhoods like the back of our hand and will ensure you stay in the *right* location for you. We’ll help you decide if an apartment or hotel is best, and even be there if you need someone to scout rental locations.
Arrivals + Departures
Smooth landings and stress-free departures are key to a happy trip. We’ll make sure you arrive with confidence and have an easy time finding your driver and navigating the airport. Upon arrival or departure, those who would like to skip the crowds and customs lines can take advantage of our VIP Expeditor service that will have you breeze right through and connect you with your driver on arrival or to your gate for departure.
Upon your arrival at your apartment or hotel, your concierge will assist with check-in and give you our signature welcome trip orientation. This is a meeting where we give a truly warm welcome. We help you exchange local currency, make sure your phones are working and are connected to ours, explain the map and city layout, and answer any questions you may have.
It’s important to us that you spend your time and money intelligently. That’s why we give unbiased recommendations that don’t rely on commissions or predefined arrangements with vendors. Part of the planning and decision making process is based on the client knowing all costs up front; there are no surprises during your trip or last minute fees. Plus, our money-saving tips can help you save a significant amount, from exchanging currency to knowing when to split a steak!
Special Needs + Unique Requests
We can accommodate any special need you may have. Are you gluten-free, allergic to lettuce, need distilled water for your CPAP machine, or to rent a stroller? We’ve got you covered. We believe that everyone should have access to great travel, so share your needs and we will make sure you feel comfortable and confident.
Is A Cultural Concierge Right For You?
• I’m looking for personalized suggestions for experiences I wouldn’t be able to find on my own so I can have authentic and memorable moments.
• My family is looking to go on a big adventure! We need to wow family members of all ages.
• Safety and security are important to me. I’m looking for extra support from someone in the know, so I can feel at ease, stress-free and focus on having fun.
• I want to create a special event in another destination and don’t know where to begin.